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Online Website Chat software

Online website chat software provides superior customer services that allow you to easily communicate with your website visitor to solve online queries in real time. Live support application is useful for Online business, Real estate, Auto sales, Education, Health care industry, Insurance, Travel agency etc.

Why Online website chat software:

  • Solve customer queries in minimal time
  • Increase sales and website revenue
  • Increase customer satisfaction and trust
  • Analyze visitors tracking and improve online marketing performance
  • Convert visitors into customers

 



Software features:

Facilitate online live chat with all major web browsers like internet explorer.

Operator can view visitor details including IP address, Visitor name, Department name, Host name, Screen resolution, Arrival time and date, Browser, Operating system type etc.

Sends offline messages when customer care executive is offline or unavailable.

Facilitate online live chat with all major web browsers like internet explorer.

Operator can block selected visitor IP address to avoid chatting from mischief customers or website visitors.

Transfer chat from one operator to another even in between the ongoing conversation.

Customer support executive can easily view what the website visitor is typing before they send it.

Provide facility of sending Live chat sessions details to visitors specified email address for future reference.

Operators can interact with each other during the online chatting with visitor.

Facilitate to leave offline messages in case the website support agent is offline or not available.

Download free demo:

Download free trial demo of Online website chat software to understand and evaluate software features and functionality. If satisfied with software features, we recommend you to purchase full version of the software.


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