Online Website Chat software

Software Features :-

• Facilitate online live chat with all major web browsers like internet explorer.
• Operator can view visitor details including IP address, Visitor name, Department name, Host name, Screen resolution, Arrival time and date, Browser, Operating system type etc.
• Sends offline messages when customer care executive is offline or unavailable.
• Facilitate online live chat with all major web browsers like internet explorer.
• Operator can block selected visitor IP address to avoid chatting from mischief customers or website visitors.
• Transfer chat from one operator to another even in between the ongoing conversation.
• Customer support executive can easily view what the website visitor is typing before they send it.
• Provide facility of sending Live chat sessions details to visitors specified email address for future reference.
• Operators can interact with each other during the online chatting with visitor.
• Facilitate to leave offline messages in case the website support agent is offline or not available.